The Situation

Claim Today Solicitors (CTS) a nation wide law firm, was formed in 1999 and offers 100% compensation to the victims of accidents. The law firm has grown dramatically over the past few years, but has also suffered from recruitment inefficiencies.

CTS sought proposals from suppliers to offer a consistent selection process for permanent and temporary legally qualified and sales staff. They also requested that the solution treats candidates equally through each stage while improving cost management and effectiveness.

The Solution

As a national enterprise with offices in Birmingham, Manchester, Leeds and London, CTS required a solution that embraced its complexities in a single unified solution. Working closely with CTS Staff, our team took the time to assess the organisation’s requirements before constructing and implementing an offering that catered for its unique demands.

One Solution, One system, One Supplier was indeed the way forward for CTS and we implemented the following:

• Establishing a single point of contact for all resourcing needs
• Analysing and standardising pay rates and supplier margins
• Introducing pricing arrangements, including decreasing margins for longer assignments
• Standardising permanent placement fees
• Introducing a technology solution that linked with the CTS Human Resources department and accounting systems

The Success

One Recruitment, now handles all temporary and permanent recruitment for Assistant and Trainee Solicitors, Legal Executives, Paralegals, Legal Secretaries, Accounts & IT staff.

This has provided savings in excess of 20% recruitment savings in the first year alone
Providing self-billing and e-payment systems
The centralised process ensured One Recruitment was able to deliver key permanent staff in a three month recruitment drive.